Refund policy
Ben has a partial refund policy
Which means you will receive a 50% refund
Partial refunds may be considered if:
- Agreed services were not completed.
- I am unable to continue agreed service.
- A significant portion is not delivered.
Contact ben within 7 days of hiring him.
Ben will make reasonable efforts to resolve
Before considering a partial refund.
If your refund is accepted,
You will be wired 50% of what you paid
Refunds will not be issued for:
- Change of mind after work has started.
- Bans, warnings, or moderation actions that were requested or approved by client.
- Loss of server members due to enforcing the client's rules.
- Third-party issues, including Discord outages or bot failures beyond ben's control.
- Violations of Discord's Terms of Service by the client or server members.
Clients are encouraged to contact Ben first
Before initiating a payment dispute
Fraudulent chargebacks will result in
Permanent refusal of future service.
Contact
For refund requests or questions,
Please contact Ben via:
- Discord: click here
- Email: benbuckley2024@outlook.com